Author Topic: Sherpa Shimmy resolved with superb warranty response by Thorn Cycles  (Read 55606 times)

Danneaux

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #75 on: July 09, 2012, 01:31:14 AM »
Hi All!

I now have an update on the Sherpa-shimmy problem, and unfortunately, all is not well. The executive summary of continued testing follows:

1) The bike still shimmies with any reasonable rear load, and it shimmies with a total load at the levels referenced by Andy in the Summer 2011 brochure used when I ordered my bike last August.

2) Water placement and mass has essentially no negative effect on the shimmy; if anything, the steerer-mounted bottles damp the shimmy. This was a surprise to me.

3) Unlike a more conventional shimmy, it does not resolve with changes in rider position, letting go of the handlebars, or standing. The result is pretty scary.

4) I can *just* drop the bike into a consistent no-shimmy state with a full load *if*...
a) I fit a Tubus Logo Evo rear rack and fit the panniers on the lower rail,
*and*
b) Fit the 1.5in road slicks borrowed from my tandem, keeping the inflation at maximum pressures described by Andy in the Thorn brochures.

The rack change helped a bit on its own, but not enough to fix the shimmy outright. The larger positive change came with the change to narrower/lower-profile tires. I believe it is because they also had the effect of changing the effective trail, dropping the geometry into neutral-trail territory from the high-trail that occurs when 2.0 tires are used.  Switching back to the 2.0 tires showed over-lively low-speed handling and a marked increase in wheel-flop at rest, as expected of the higher trail.

With this thought in mind, I sent for a replacement fork with 59mm offset, versus my standard 52; when fitted with 2.0 tires, the maths show it would have essentially the same trail as when the stock fork is fitted with 1.5 tires.  Unfortunately, I have been unable to fit the replacement fork due to problems in shipping and the product itself. I still hold hope it might be the answer that would allow me to tour with at least the recommended load and wider/taller tires offered as an approved option.

Still, if such heroic measures are required, I am concerned it signals a problem with my Sherpa example. All testing results point to a persistent problem when weighting the rear, yet a careful examination shows no outward signs of damage or breakage to the frame. Remember, it rides fine when unladen or with a small load (25lb/11kg ) distributed between the handlebar bag, bottle cages, and rack-top pack.

Continued testing did reveal some additional surprises for me...

5) Thinking my long-steerer might be a problem, but it was not. I juggled the spacers, dropping the stem to very near the Thorn Accessory T-bar, which sits just above the headset race. I inverted the stem and I tried moving it up ad down a spacer at a time. No change. I found this surprising until I recalled that a change from hoods to drops or even sitting upright or letting go of the handlebars also made no discernible change in the onset or continuation of shimmy.

6) Thinking rider mass might be a factor, I added weight to various parts of my body using a fanny pack and the lower portion of a small backpack. No change. I am 5'11"/180cm in height and weigh 172lbs/78kg, right on average for my age cohort. Still, I have a number of friends who are far heavier...I purchased my tandem used from a family whose members all weighed in excess of 375lb/170kg, and it had no problem at all handling that combined mass plus a day-riding load. Perhaps I'm making a leap in logic, but it seems reasonable that if I am of average weight for my age/height cohort, then I would also be of average weight for a properly-sized bicycle like this one. Getting heavier didn't make a difference, and I can't get lighter!

That said, mass on the bike -- and apparently at the rear -- makes the deciding difference in handling and shimmy for my Sherpa. Unladen except for about 35lb/16kg in rear panniers, the bike's handling is really unpleasant and squirrely...moreso than when a similar load is placed only on the rear rack of my other touring bikes with conventionally-sized road bike tubing. In contrast, with only a front or front and mid-load (three 1.5l bottles in the main triangle of the frame), Sherpa's handling remains sweet as can be. The same goes when either a rack-top load is added or rear panniers are added. Things go bad when an upper and lower rear load are carried regardless of whether a front or front and mid-load are carried. This has been a consistent factor throughout all my extensive testing, and is repeatable.

By the way, I have been able to stand with a touring load when pedaling up to speed but standing does not stop the shimmy once it occurs.

Though I can't make it do so consistently, I get the feeling the bike would like to pull left against the road crown when riding with no-hands and a touring load. I have not noticed this when unladen, but I rarely ride no-hands. Just a data point to keep in mind. Yes, both wheels are properly tensioned and true, and centered in the same plane (between the dropouts). This feeling of pulling left was more pronounced with the 2.0 tires (wired-on and folding) than with the tandem's 1.5in road slicks, but remember...the narrower tires also have a lower profile and do significantly affect trail.

7) A definite surprise for me was the involvement of the Schmidt/SON dynohub bolt-on skewer. Though it has standard threads, it lacks nylon inserts to prevent loosening and because it screws to tighten, it is impractical to fix in place with LocTite.  Schmidt's package insert for the hub and a reference on their website both clearly indicate a maximum tightening torque of only 6-8Nm (4.42-5.9 ft-lbs). By the way, the SON's bolt-on skewer was tightened to spec with a torque wrench each time, and before the appearance of the original shimmy. Nevertheless, I often found it had loosened after my test runs, and soon removed it and replaced it with a conventional Shimano quick-release. Thanks to its over-center action, the q/r has never loosened in subsequent runs and has not proven to be a factor in shimmy. I am not entirely sure what caused the loosening, whether it was the low recommended tightening torque, the lack of a nylon insert for the nut, the violent action of the shimmy, the weight carried, or some interaction of all the above. Given my experience with the SON bolt-on skewer, it might be a Good Idea for others using bolt-on skewers (i.e. Pitlocks) to give them the occasional check just to be sure they're still tight. Unlike with a q/r, there is no visual indication of tightness with a bolt-on skewer. I've also heard no reports of Pitlocks loosening, so my SON problem may be isolated.

8 ) The front fork blades on the original fork are about 2.5mm wider than the SON dynohub's 100mm, so any wheel inserted into the forks draws them closed when tightened. I don't know if this is a factor or not. The dropout faces appear parallel when the wheel is secure. I think both fork legs are in the same plane (one blade isn't ahead of the other), but this is hard to determine on the bicycle. I had hoped to determine this when I changed forks, but that has to wait a bit. The replacement fork is also spaced a bit wide.

-  -  -  -  -  -  -  -

I've certainly learned a lot about shimmy and collected a great deal of data on it in my tests. Still, I do continue to have a problem with it and would dearly love to get my beloved little Sherpa to carry at least a reasonable and recommended load without shimmy. If it would also carry the same weight as my old Miyata 1000LT with conventionally-sized tubing, that would be ideal.

I have waited so long to contact Thorn about it because I wanted to make absolutely certain the shimmy was not the result of some inadvertent action on my part, or due to a mistake in load placement or mass distribution. I had such high hopes that might be the case. By bringing the shimmy issue to the Forum, I hoped members might come up with a solution to the problem. Thanks to extensive testing, I'm now beginning to conclude there is something wrong with my sample and I will need Thorn's help to resolve it.

Best,

Dan.
« Last Edit: July 09, 2012, 03:49:52 PM by Danneaux »

jags

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #76 on: July 09, 2012, 10:13:09 AM »
you just got a faulty frame dan simple it happens.
the problem you also have is sendind that frame/fork back to sjs cycles it wil cost you a bloody fortune.
unless of course sjs cycles are willing to admit the frame is only fit for the bin and they shoul send you a new one today .
best of luck dan i hope you get satisfaction  real soon.
i'm off to donegal now hope to hear about your new frame when i return. ;)

JWestland

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #77 on: July 09, 2012, 04:34:41 PM »
No personal experience Teh Googles say...http://www.sheldonbrown.com/brandt/shimmy.html

2) Water placement and mass has essentially no negative effect on the shimmy; if anything, the steerer-mounted bottles damp the shimmy. This was a surprise to me.

Maybe this dampens the front wheel oscillations? As it essentially puts more weight through the front wheel?

I hope it all gets sorted, it's a nightmare to ship items from the USA back to the UK :(
Pedal to the metal! Wind, rain, hills, braking power permitting ;)

Robin Thorn

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #78 on: July 10, 2012, 12:00:50 PM »
As a company we normally leave the forum to everone else, as a result this is the first I've seen of this thread. AndyB our designer is dealing directly with Dan to resolve his issue, no doubt Dan will post more later when we resolve it, one way or another! Rgards Robin Thorn (CEO).
 

Danneaux

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #79 on: July 17, 2012, 04:13:44 AM »
Hi All,

A little update...

The replacement fork and a Thorn EX rear rack arrived by post Saturday. I fit the rack without incident Sunday, and spent a good bit of time testing it Monday, with the video results here:
http://www.youtube.com/watch?v=0TB5TonYKjQ
http://www.youtube.com/watch?v=GwHI_uU4xLA
http://www.youtube.com/watch?v=aE_oeoDAEqo

Shot with my GoPro Hero2 HD vidcam and chest-mount.

The shimmy is worse, and present at low-speed (didn't want to try high-speed). It is bad with the higher weights I would carry on my solo desert tours as well as at lesser weights. Water inclusion/placement didn't trigger or address the shimmy, though the shimmy was faster (higher frequency and a bit higher amplitude) with no water. Removing the handlebar bag didn't help. Again, the problem seems directly related to rear loads. The shimmy emerged as soon as I gained forward momentum and persisted thereafter.

Though very hard to control, oddly enough, the bike still travels pretty straight while shimmying. I swapped to one of my other bikes, and I tried to deliberately jerk its handlebars from side-to-side. I couldn't do it at anywhere near this fast or evenly, and the bike darted across the street in a new direction each time. Gripping the handlebars tightly, holding tight or loose with one hand, or even letting go completely makes no difference. Neither does standing up on the pedals (unweighting the saddle) or pushing a knee against the top tube or gripping the top tube by hand.

I have not yet fitted the higher-offset/lower-trail 59mm fork.

Best,

Dan.
« Last Edit: July 17, 2012, 07:14:42 AM by Danneaux »

JWestland

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #80 on: July 17, 2012, 10:56:05 AM »
Hi Dan saw the vids on youtube...

My purely out of mathematical interest points :)
Never had shimmy on any bike I ridden (luckily!) so am looking at this from a google/maths POV and hope it can help give you ideas.

Youtube: When full front load, all bottles, and *either* a rear rack-top load *or* rear panniers are carried, handling is OK. When a load is carried atop the rear rack *and* in rear panniers, shimmy occurs. A rear load *only* is also unstable, and difficult to ride.

That's strange as "in theory" (and we all know what that means as bumblebees couldn't fly in theory until they updated theories on lift ;)) load distribution should not matter and you tried the usual things already (move, stand up, leg on top tube)

Your post: Water inclusion/placement didn't trigger or address the shimmy, though the shimmy was faster (higher frequency and a bit higher amplitude) with no water.
That makes sense again per theory as it weightens the frame, thereby making the "spring" (the frame) heavier and stiffer. So it needs can't vibrate as fast as the vibration energy needs to move more weight back and forth. #Math people apologies for fluffy wording

My two cents is that the energy in the frame must be stored somewhere near the back, with the spring being the frame, and the mass being the back load. As front loads are ok, but once you put a lot of weight on the back the shimmy starts. So I guess the vibrating point is somewhere near the seat stay...behind where you sit. Without weight to give the frame a point to vibrate along (eg no load on back, as you sitting down it won't happen) the shimmy can't start.

Well that's all I can say from a theory analysis...hope it helps! :)

Pedal to the metal! Wind, rain, hills, braking power permitting ;)

JimK

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #81 on: July 17, 2012, 12:49:34 PM »
A shimmy can happen without there being any kind of spring involved. It can come purely from the way the frame geometry and weight distribution play against the steering and how the bike tracks. This is how I understand Dan's theory about the fork, trail, etc.

Bikes tend to be dynamically stable. If a bike tips to one side, that will cause the front wheel to turn in the direction of the tip. The front wheel will then track along the pavement to put itself back under the bike. As the bike returns to being upright, the wheel needs to straighten itself out somehow. It might overshoot a bit but as long as the back-and-forth gets smaller quickly, there won't be a problem. But if the front wheel is too slow to steer back straight as the bike becomes upright, then the bike will end up leaning too much the other way, finally causing the front wheel to steer back the other way. If each cycle of correction and overshoot gets worse, the shimmy will quickly get so bad that the bike will just fall over. In a shimmy like what Dan has, somehow a small oscillation gets amplified but then larger oscillations somehow hit more damping or some other limit, so there is a kind of dynamic stability to the shimmy.

Of course frame flex can get mixed in here somehow. The front wheel could steer itself under the head tube but the rear load might not come back over the rear wheel right away - that bit of lag could prevent the front wheel from straightening out soon enough.

I sure hope Dan gets this figured out soon, though! It is a difficult problem but a nasty obstacle too. Bicycle mechanics is interesting for a little while but then it is really much more fun to get out and ride!


.

jags

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #82 on: July 17, 2012, 01:29:34 PM »
boy's and girls you can talk tech stuff until the cows come home ,the frame is faulty it's really that simple why the hell no one else can see this is a total mystery to me .

for what it's worth i loaded up my sherpa with all the gear i have no idea on weight but yeah it was heavy ,well the bike was solid  not a sign of a shimmi .
the frame dan got has to be at fault no other reason for it...

but theres a simple solution to all this  Thorn send that man a new NOMAD
DAN  have you a good hacksaw in your garage. ;)

JimK

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #83 on: July 17, 2012, 02:00:39 PM »
for what it's worth i loaded up my sherpa with all the gear i have no idea on weight but yeah it was heavy ,well the bike was solid  not a sign of a shimmi .

Yeah this is the real test for a faulty frame. If you can put on the same load as Dan but get a different behavior, then Dan has a frame with a manufacturing error or it broke in shipping or at some point. Ah, but it would have to be the same size frame too. The frame size will affect the handling. 

JWestland

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #84 on: July 17, 2012, 03:07:59 PM »
I am assuming Dan already tested for a broken/damaged frame..if not maybe the gentle tap on the frame test can reveal any cracks etc..

See Jags is only 1.67/5.6 maybe that's why he gets no problems  ;D



Pedal to the metal! Wind, rain, hills, braking power permitting ;)

Andre Jute

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #85 on: July 17, 2012, 03:14:30 PM »
I have to be careful here because I'm a guest (I don't have a Thorn, though it is on my shortlist) and have taken much away from the Thorn Forum.

Just as a matter of interest, Jawine has a point; from automobile practice, I would say that the tyres can be modelled as a spring, and the frame to a lesser extent. I'm not saying it is a helpful analysis -- in my book about building prototype cars I showed how very non-linear these problems are even when you have four wheels on the ground -- but merely that there's a little theoretical truth in it. In any event, in his thorough experiments, Dan's been there, with no relief of the major problem.

But we're way past points of interest. Jim is right. Bike mechanics are only interesting up to the point where they interfere with your riding. The latest videos, of the bike in the designer's fit-out and permitted trim when Dan bought it, show that it would be suicidal for Dan to tour with that bike where he wants to tour. That bike isn't fit to ride around the block.

The likelihood, after comprehensive  and exhaustive (not to mention exhausting!) testing, is that, by a thorough process of elimination, Jags is right. Dan's particular Thorn Sherpa is faulty in some respect.

Thorn should either give Dan his money back, and apologise for his wasted time and further expense, or give him a new bike. Considering that the designer's parameters for the bike changed since Dan ordered his example, any replacement should be capable of doing what Dan wants.

Dan has been exceedingly patient and courteous, and done a great deal of unpaid testing; this thread is a masterclass in development testing. I can't say that I would have been as patient, or courteous, or done any of the necessary work free of charge; in fact, I suspect that most of us wouldn't. Congratulations to all concerned for being so civilised.

Andre Jute
« Last Edit: July 17, 2012, 06:54:48 PM by Hobbes »

jags

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #86 on: July 17, 2012, 03:25:38 PM »
as we say in this part of the world jwestland  small jockys big wips ;)
in this case size has nothing to do with the fact the frame is useless.
you can use all the tech jargon you want its faulty.
how come no other sherpa owners complained about shimmi, sherpa owners of all sizesas hobbes just said  Dan tested this bike to the full and still it shimmie's.

rualexander

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #87 on: July 17, 2012, 06:11:30 PM »
Jags,

As I mentioned previously near the beginning of this thread,

I get some shimmy on my Sherpa when I have panniers on (front and back). It starts at 20mph and eases off again around 25mph, it's not severe and dampens out with a knee against the top tube. Seems to vary depending on the load in my front panniers which are fairly big (older style Altura Orkney model) and probably sometimes a bit overloaded as the right hand one is my food pannier.

But clearly Dan's shimmy is worse than anything that I get and needs to be resolved.

ians

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #88 on: July 18, 2012, 02:01:55 PM »
Dan

I'm quite shocked by your videos - I've never seen anything like it before (but then I've led a sheltered life).  I do hope you get this sorted soon.

Ian

il padrone

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Re: Wow! Whoa!...woe. Severe Sherpa shimmy under load.
« Reply #89 on: July 18, 2012, 02:58:39 PM »
+1

I would not be riding that bike with any sort of confidence. Have you posted these videos to Robin Thorn?