Thank you again for the replies. I do now have the bike back home, the bike shop found some pads which fit, as in they don't extend back inside the forks, they do seem better, though I think I'll have a go at adjusting the height of the straddle wire, thank you for the Park Tools links.
I have checked the rim width with my ancient vernier callipers, these show the front rim to be 24mm (not 27mm!).
I do indeed have the wrong brake/shifters on flat bars, they are Shimano ST-EF35-8 and ST-ET35L, the bike was converted from drops to flats by the previous owner. I gather my options are to change these levers, to something like Deore LX M567 combined shifter/levers or change the cantilevers to V brakes, but again told by the bike shop that this would not be possible, but feel I might do this at some point, just a case of finding suitable V brakes.
Thank you again for all the words of advice and support, appreciated
