Mine are TRP Spyke . You also have to take the wheel off to change the pads
Something definitely wrong if only one pad is moving, I'd remove and clean and see how it operates off the bike. I'm not a fan of these brakes, the working parts have been made too small in order to have both pads move. I stripped and serviced one once, and that'll be the only once! The bearings are tiny and not well protected, that they work well for some people is more a surprise than that they don't for others.
Squealing - I use Discobrakes Kevlar pads (A type of resin) no breaking in period, better bite point, no squealing, never had a reason to remove them till worn out... The downside is they wear quicker than sintered pads, but no excessively quick like some resin pads, I can live with that.