it would be surprising if the Utopia Kranich that I now use for everything wasn't the best bike I ever owned, considering it is several multiples of the price of some pretty desirable bikes I owned before. And I don't just say that because if I chose any other bike you would question my judgement in buying the Kranich. The Kranich is just so right, everything just works like I want it to, that the best description of it is "a complete bike" -- in the sense of compleat, even iconic in its operation. It never puts a foot wrong, and it isn't pushy about it either, like a Trek or even the sportier Gazelle, which are themselves good bikes.
I've bought three very sophisticated and technically advanced bikes by mail-order, sight unseen, from German dealers, and had a happy experience each time. That's amazing, when you think I'm several countries and two sea passages away.