Sounds like one for Rohloff but here are two thoughts, are the hub seals touching the sprocket, or could the problem be with the chain tension ie is the tensioning arm too slack? I doubt it is an oil change issue although this will not do any harm.
I saw the following on the rohloff site:
11.07.2005 On bikes with a chain tensioner, the chain springs off the sprockets
Chain tensioner runs dry and turns with difficulty
Grease the chain tensioner or replace the jockey wheels, see Owners Manual "Service" 2. or "Repairs" 2.
Chain tensioner spring is defect
Replace the chain tensioner spring, see Owners Manual "Repairs" 2. Check the chain length on full suspension bikes, see Owners Manual "Mounting" 5.3.1
No chain guide in use
Mount a chain guide, see Owners Manual "Mounting" 5.4
All bikes fitted with a chain tensioner need to be fitted with a chain guide (eg Rohloff chain guide CC Art.No. 8290). This prevents the chain from springing off the chainring.