Community > Rohloff Internal Hub Gears

How to check if Rohloff is stolen?

(1/3) > >>

lestat_12345:
Hi All,

I have just bought a second-hand Rohloff off of an auction site. How do I check if the unit has been reported as stolen? I'm sure the item is legit but you can never be too sure.

Thanks,

Richard.

energyman:
I would start with "Has it still got a serial number ?"
The price you paid may be a good indicator too.

silverdorking:
Could be worth checking with Rohloff who do keep an ownership register.
Contact:- Stewart Stabik
Sales Manager (English Liaison)
OE Technical Support
Rohloff AG, Germany
service@rohloff.de

lestat_12345:
Thanks for your advice. The auction says that the user has the original box which is displayed in one of the auction's photos. I've asked for the serial number but have not heard back from the seller yet. When the seller gets back to me I'll probably just pay. The seller has been on EBay for may years and has loads of positive feedback. Also I'm paying through PayPal which also offers a certain level of protection to both the buyer and seller.

Andre Jute:
The photos of the Rohloff gearbox should really show either:
a) a blue and yellow plastic sticker on the box with the serial number
or
b) the serial number laser-engraved on the metal

This is quite an important matter as Rohloff factory service is conditional upon the serial number being on the gearbox, or in exceptional cases the owner otherwise proving ownership.

However, if the fellow on Ebay says this was his personal Rohloff, and he has an excellent reputation, that's probably good enough, as long as he gives you documentation for the purchase (a receipt of some kind) and a warranty document (a red card with a perforation along one edge where the Rohloff half was torn off by the dealer to send to Rohloff). The warranty isn't actually transferable but it carries the serial number and is a further indication of ownership. The seeller may not think about sending it with the gearbox, so ask. Also ask for any service history he has -- there's an annual service document that comes in the box, supposed to be stamped by an official dealer, though most of us just do the service at home with the service materials Rohloff sells.

Even if the box is long out of warranty, and the warranty is in any event not transferable, there may down the line be some advantage to you, quite apart from secure ownership and the moral obligation not to buy dodgy goods. First owners get an unofficial lifetime warranty in that Rohloff generally does not charge owners who do not abuse the box, and sometimes not second owners either. It's an ultra-reliable box so this extra effort may never be "monetized", but you never know, and you're investing quite a bit more than you would for a lesser gearbox at least in part for the security of this longevity, so it is worth putting some effort into the documentation.

Good luck!

Navigation

[0] Message Index

[#] Next page

Go to full version