Practical Cycles?

[arborstu]

Does anybody out there know if the cargo bike specialists Practical Cycles is still trading?
I ride a Stering / Rohloff and want to build a Surly Big Dummy up and swap my wheels over for Kid carrying / hauling duties when necessary.
I've tried to contact them about 10 times to discuss a Surly Big Dummy / Rohloff build but to no avail.
I've tried through my email, my partners email, their Facebook page, their very own website contact page and left a message on their answer phone as well.
I know the Facebook message has been viewed as it's marked 'Seen' and then the time / day.
They proudly boast they will answer all enquiries within 24 hours but usually within a few hours. I've not heard anything in over 2 weeks.
Any ideas as I'm weary of purchasing stuff off their website if they've disappeared into the ether.

Ta

[Tiberius]

I can't say for sure whether they are still trading or not, but I can say that there is a lot of recent feedback on ebay (they have an ebay shop)......

[StuntPilot]

I last made an enquiry to Practical Cycles (Zaynan at mail@practicalcycles.com) and received a reply. That was on 14th July this year. I think he pops off on short cycle tours now and then, as he had just done back in July.

Maybe he is off again, and perhaps some emails etc get missed. I had no replies prior to buying my Suntour suspension seat post from them a while back so phoned him and no problems.

Keep trying and let us know! Its a great shop.