Thorn Cycles Forum

Miscellaneous => Thorn Cycling Forum Policy and Administration => Topic started by: Aushiker on April 30, 2015, 01:03:54 pm

Title: No Notification Emails ...
Post by: Aushiker on April 30, 2015, 01:03:54 pm
Hi

I don't seem able to receive notification emails or in fact even password re-set emails. I have tried changing my email address and still no emails. Both emails are valid and I have checked spam folders. Any suggestions?

Thanks
Andrew
Title: Re: No Notification Emails ...
Post by: jags on April 30, 2015, 03:28:51 pm
Hi Andrew hope all your touring is going well.
best bet is to try and contack Dan .
safe cycling buddy.

anto.
Title: Re: No Notification Emails ...
Post by: Danneaux on April 30, 2015, 04:15:18 pm
Checking, Andrew...

All your settings appear correct in your account at this end, so I am looking into other possibilities and will get back to you.

All the best,

Dan.
Title: Re: No Notification Emails ...
Post by: Danneaux on April 30, 2015, 04:24:18 pm
Hi Andrew!

After checking your account setting carefully, all appears to be in order from this end, and you have all the appropriate boxes checked so you should be receiving messages.

I have just sent you a PM, so hopefully you will be receive notification of it and will see it.

If not, please let me know. Please also PM me through the system so I can see if your messages are getting out.

I will continue to look into matters at this end, and if I find anything amiss, I will tell you. Meanwhile, please let me know whether or not the problem persists.

All the best,

Dan.
Title: Re: No Notification Emails ...
Post by: jags on April 30, 2015, 04:26:22 pm
Your a class act mr wood  8)
Title: Re: No Notification Emails ...
Post by: Aushiker on May 02, 2015, 05:12:59 am
Thanks Dan. I am afraid I am not getting any email notifications but the PM did show up here, just no notifications.  It is really weird as I have this problem here and at BikeForums [I get reply notifications but not not forum notifications].

To get around the problems at BikeForums I use an RSS feed. Is that available here or a really easy fix? It might be of interest to others as well.

BTW can you advise the email address used .... I just want to double check that aspect. I am pretty sure they are not getting blocked or treated as spam but to be 100% sure ...

Thanks for trying.

Andrew
Title: Re: No Notification Emails ...
Post by: Danneaux on May 02, 2015, 05:34:24 am
Quote
BTW can you advise the email address used .... I just want to double check that aspect. I am pretty sure they are not getting blocked or treated as spam but to be 100% sure ...
Surely, Andre. I will do so by PM so your email won't appear in open Forum where it could be picked up by spam robots (the text version of the Forum can be viewed by anyone).
Quote
To get around the problems at BikeForums I use an RSS feed. Is that available here or a really easy fix? It might be of interest to others as well.
It seems others aren't having similar problems, but I will dig a bit deeper. We don't have an RSS feed option at present.
Quote
I am not getting any email notifications but the PM did show up here, just no notifications.  It is really weird as I have this problem here and at BikeForums [I get reply notifications but not not forum notifications].
Hmm. This generates some thoughts on the matter. I will look more deeply with this in mind and advise later.

A PM or two from me awaits you.

All the best,

Dan.
Title: Re: No Notification Emails ...
Post by: AndyE on May 02, 2015, 07:06:24 am
I too have had problems with my account! I think this is due to my use of Firefox! One of the Items that would not work for me viewing this forum in Firefox was the Preview box. It would not generate a preview! prior to posting for me to check for typos.  I changed to Google chrome and hay presto no more problems.

Andy.
Title: Re: No Notification Emails ...
Post by: Danneaux on May 02, 2015, 08:01:55 am
Andrew,

I see you are not subscribed to all the boards, so that may be a factor also if you are missing notifications from a specific board.

You should still get *some* email notifications for the boards you've subscribed. Every thing appears to be in order here with your accont settings, and the Forum is showing no signs of corruption.

I will continue to look further.

Best,

Dan.
Title: Re: No Notification Emails ...
Post by: Aushiker on May 02, 2015, 09:46:10 am
Thanks Dan.  Other forums I belong to e.g., YACF, Australian Cycling Forums, Cycle Chat, MU43 ... (okay way to many) work fine. It is just this one and 1/2 problem at BikeForums.com for some reason. I am using Firefox if that helps at all.

Andrew
Title: Re: No Notification Emails ...
Post by: rafiki on May 04, 2015, 10:21:33 pm
I'll add a +1 here. I never get notifications.  :'(
Title: Re: No Notification Emails ...
Post by: Danneaux on May 05, 2015, 05:57:33 am
Oh, boy. I will look deeper in the system. Anyone else not getting email notifications?

I was getting mine so consistently I turned 'em off to avoid getting swamped (and I've seen and read every.single.post here anyway, back to Day One).

Hoping it's not a flood, but...

Best,

Dan.
Title: Re: No Notification Emails ...
Post by: Danneaux on May 05, 2015, 07:04:04 am
If this is universal,  I'll delve into the mail server settings,  but I have a feeling this may relate to a security update.

Best,

Dan.
Title: Re: No Notification Emails ...
Post by: rafiki on May 05, 2015, 12:15:44 pm
If this is universal,  I'll delve into the mail server settings,  but I have a feeling this may relate to a security update.

Best,

Dan.

I can't remember ever getting a notification from this forum Dan. It isn't something new for me.
Title: Re: No Notification Emails ...
Post by: AndyE on May 05, 2015, 12:52:07 pm
Don't normally subscribe to e-mails but I have for this, lets see what happens.
Title: Re: No Notification Emails ...
Post by: Templogin on May 20, 2015, 04:34:09 pm
Me too Dan.  Definitely not going to spam folder.  I changed some settings once on your advice, but made no difference.

I am particularly interested in items for sale, so if you could just fix that for me, but not the rest that would give me a wonderful chance of getting some of the great deals I always seem to miss  :-*

Perhaps I just need to spend more time on the forum!
Title: Re: No Notification Emails ...
Post by: Danneaux on May 21, 2015, 06:36:57 am
Thanks so much for the report, Andy. It now appears systemic, as I registered another address myself to check firsthand and got no notifications either.

I'm digging and will delve deeper into the server settings next. The error logs aren't helping as I'd hoped. It may be the host has changed mail policies, so I'll contact them as well.

All the best,

Dan. (...who is working on it)
Title: Re: No Notification Emails ...
Post by: Aushiker on May 22, 2015, 10:12:44 am
Thanks for persisting with this. As a stop-gap measure I have set up a bookmark to the "Recent Unread Topics" which I try to remember to check daily.

Andrew
Title: Re: No Notification Emails ...
Post by: Andre Jute on May 22, 2015, 05:01:53 pm
As a stop-gap measure I have set up a bookmark to the "Recent Unread Topics" which I try to remember to check daily.

Actually I've found "Recent unread topics", bookmarked, renamed THORN to save space, placed in the tab bar of my Mac, the most convenient way to read the forum, not as a fix for anything but as a preferred efficient method of not missing any posts.